Warranty Information
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Warranty Statement
Caddie Co. LLC stands behind the quality and craftsmanship of the Original Cooler Caddie and our other products. We are committed to ensuring your satisfaction with your purchase. Please review the following warranty terms carefully:
1. Limited Warranty
Caddie Co. LLC warrants that the Original Cooler Caddie and/or Caddie Co. LLC products are free from defects in materials and workmanship under normal use for a period of 90 days from the date of purchase.
2. Warranty Coverage
This limited warranty covers:
* Defects in Materials and Workmanship: If the Original Cooler Caddie and/or Caddie Co. LLC products exhibit defects in materials or workmanship during the warranty period, Caddie Co. LLC will, at its discretion, repair or replace the defective product at no cost to the customer.
3. Warranty Exclusions
This limited warranty does not cover:
* Damage Caused by Improper Installation: Damage resulting from failure to install the product according to the provided instructions.
* Misuse or Abuse: Any damage caused by misuse, neglect, accidents, or abnormal use.
* Modifications or Alterations: Any modifications or alterations to the product, including unauthorized repairs, void this warranty.
* Normal Wear and Tear: Wear and tear that occurs under normal use conditions over time.
* Damage to Cooler, Golf Cart, or Personal Property: Damage caused to the cooler, golf cart, or any personal property resulting from the use or installation of the product.
4. Warranty Claims Process
To make a warranty claim, please follow these steps:
1. Contact Us: Email Caddie Co. LLC’s customer service at support@coolercaddieco.com. Provide your proof of purchase, a description of the issue, and photos if applicable.
2. Assessment: Upon receiving your warranty claim, our team will assess the issue and determine if it is covered under this warranty.
3. Repair or Replacement: If the claim is approved, Caddie Co. LLC will repair or replace the defective product. If the product is no longer available, we may offer a similar product of equal or greater value.
5. Limitations of Liability
This limited warranty is the exclusive remedy available to the customer and is in lieu of all other warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. Caddie Co. LLC’s total liability shall not exceed the original purchase price of the product.
6. Warranty Transferability
This warranty is non-transferable and applies only to the original purchaser of the product.
7. Governing Law
This warranty is governed by and construed in accordance with the laws of the state of Minnesota, without regard to its conflict of law principles.